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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

James Wilson

September 22, 2023

5  out of  5 rating by James Wilson
"Zack Reynolds was extremely kind and helpful best agent I've ever felt with"

Josh Feng

September 22, 2023

5  out of  5 rating by Josh Feng
"Good service. Friendly staff."

David Kruczlnicki

September 21, 2023

5  out of  5 rating by David Kruczlnicki
"We just moved our home and auto insurance to State Farm/Tom Bullock Agency. Sarah Stephenson was the agent I worked with and she was incredibly responsive, knowledgeable, and professional. Truly a “case study” in excellent customer service. In addition, the policies Sarah assembled provide more/better coverage at reduced costs for us."

Pooh

September 17, 2023

5  out of  5 rating by Pooh
"I had a great experience with Sarah who helped me with my life insurance and being able to have a permanent life insurance for my children if anything happens to me"

Lori Garcia

September 14, 2023

5  out of  5 rating by Lori Garcia
"Zack was wonderful he took his time to explain everything and made sure we got the coverage we needed. We are so thankful for all his help. Thank you Zack!"

Joseph DeGiulio

September 14, 2023

5  out of  5 rating by Joseph DeGiulio
"I recently switched over my insurance and knew right away that I made the right decision. Zachary Reynolds reviewed my previous policies like they were his own, giving me suggestions and guidance at every step. I highly recommend Zach as he really has your best interests at heart."

Paul Rodrigues

September 9, 2023

5  out of  5 rating by Paul Rodrigues
"Nicole MacDormand is an absolute pleasure to work with! Easy to make insurance changes, and they make the process, quick and easy! 100% recommend"

Kevin Baldwin

September 8, 2023

5  out of  5 rating by Kevin Baldwin
"Zack Reynolds was awesome! He was very helpful and secured a really great price for my girlfriend and I. I couldn’t be happier with my experience with Zack and State Farm."

Jolene Robinson

September 8, 2023

5  out of  5 rating by Jolene Robinson
"Tom is the best! I use him for my business and he goes above and beyond. I recommend Tom to everyone!"

Dom

September 7, 2023

5  out of  5 rating by Dom
"Zack is a stand up guy. I've gotten a few forms of insurance and they make sure myself and my family are taken care of."

Greg Lewis

August 25, 2023

5  out of  5 rating by Greg Lewis
"Tom Bullock and the kind folks at State Farm are incredibly easy to conduct business with. They are also very kind and sincere in each and every interaction, it sounds corny, but its true that it feels like you are conducting business with family or good friends."

EYYÜP ŞEN

August 24, 2023

5  out of  5 rating by EYYÜP ŞEN
"I went with the recommendation of a friend, they were really helpful and their prices were very reasonable. Thank you for everything."

Marella Chatham-Nieves

August 22, 2023

5  out of  5 rating by Marella Chatham-Nieves
"They are always quick to address any concerns and provide answers and or resolutions when needed in a friendly and courteous manner. I would recommend if you’re looking for an insurance agent that will put you first."

Nicolle Marks

August 17, 2023

5  out of  5 rating by Nicolle Marks
"Tom and everyone at his office always goes the extra mile to take care of all of our insurance needs! Highly reccomend!"

Kaleigh Laughlin

August 11, 2023

5  out of  5 rating by Kaleigh Laughlin
"Tom has been so helpful! He is always extremely quick to respond and very helpful if you have questions! I have and will continue to recommend him to friends."

deon c

August 8, 2023

5  out of  5 rating by deon c
"Good service and friendly people."

Henry Bonafede

August 3, 2023

5  out of  5 rating by Henry Bonafede
"Sarah was great! Learned a couple things. Very helpful and kind."

Greg Cyran

August 3, 2023

5  out of  5 rating by Greg Cyran
"Sarah was very helpful and answered all our questions."

Olivia Hirschy

August 1, 2023

5  out of  5 rating by Olivia Hirschy
"very responsive and always helpful!"

Leonard Anderson

July 31, 2023

5  out of  5 rating by Leonard Anderson
"Very prompt and friendly agency!! Been with them for 5 years 😊"

Abby Serfilippi

July 26, 2023

5  out of  5 rating by Abby Serfilippi
"Zack has been extremely helpful throughout the entire process of getting my ATV insurance to fit my coverage needs at an amazing price. In addition, he was able to help my partner switch to State Farm for his jet-ski, renters insurance, and car insurance- saving the both of us even more money. He’s timely, reliable, communicative, and a pleasure to work with. I’d recommend calling Tom Bullock’s office for any of your insurance coverage needs. Thank you to Zack and the team!"

Hailey

July 20, 2023

5  out of  5 rating by Hailey
"As someone of the younger generation I greatly appreciate that I can text my agent any time of day and know that he will give me a call back within the first hour or two of the work day with all the answers to any questions I have. Not only that, they will do the legwork to find you another insurance broker, if you’re moving out of state. I was provided with with phone numbers and agent information to make my policy transition smooth."

Eddie

July 20, 2023

2  out of  5 rating by Eddie
"I was not able to receive any feedback from the staff regarding any questions I had on my insurance increase. The staff kept informing me that I had to wait until the main agent returned from vacation. I had reached out to there office back on June 30th and after five days of receiving no feedback from the staff regarding my insurance increase I switched offices and was able to find an agent, (who was not the “main agent”). Jennifer in Ballston Lake StateFarm office, was able to answer my questions. Although it wasn’t the answer I wanted to hear regarding my increase, Jennifer patiently answered all my questions."

Brian Wood

July 15, 2023

5  out of  5 rating by Brian Wood
"I recently used Zack Reynolds for a homeowners policy on a new home purchase. Zack was always prompt, straight forward, and honest with his suggestions. The closing was nearly delayed by an attorney error days before the closing, and Zack saved the closing date with immediate responsiveness and his explanations to me. I can't express my gratitude enough, and would 100% suggest friends and family to Zack Reynolds."

Mary Sramek

July 13, 2023

5  out of  5 rating by Mary Sramek
"Sarah was amazing and very knowledgeable about insurance and state farms policies!"