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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of TJ

TJ

October 15, 2025

5  out of  5
rating by TJ
"Gavin was a pleasure to deal with! Helped me find the right plan for me, helped me to save $. It didn’t feel like I was dealing with a random person but a friend! Highly, highly recommend!"
We responded:
"Thank you TJ for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with your for years to come!"
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Moriah Frasier

October 14, 2025

5  out of  5
rating by Moriah Frasier
"I called my State Farm agent I’ve been working with for years and talked to Gavin who was INCREDIBLE! Insanely friendly, helpful and got my motorcycle insurance quote so quickly. We were able to communicate via the phone, text and emails making the process really smooth. I didn’t realize how affordable adding coverage was and how much coverage you get at a great cost. Highly recommend this office and Gavin for sure. He made what would typically be a pain-staking phone call fun and painless like talking to a friend!"
We responded:
"Thank you Moriah for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to continuing to work with you for years to come!"
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Ashley Singh

October 13, 2025

5  out of  5
rating by Ashley Singh
"The team here is very helpful and super quick to get back to you. My questions and concerns were answered and explained kindly and in a way I would understand. 10/10 service from Gavin."
We responded:
"Thank you Ashley for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Deidra Leonard-Barton

October 10, 2025

5  out of  5
rating by Deidra Leonard-Barton
"Gavin was so nice and helpful, saved us a lot of money on our homeowners. Highly recommend!"
We responded:
"Thank you Deidra for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Kelly Jo Lockwood

October 9, 2025

5  out of  5
rating by Kelly Jo Lockwood
"The staff here were excellent - checked in with us to make sure things went well as we worked our way through the claims process. They answered all questions and handled things quickly so we could move forward after our car was totaled."
We responded:
"Thank you, Kelly, for your 5-star review and choosing our Ballston Lake, NY team with your insurance needs. We are glad we could be there for you during your claim and look forward to continuing to work with you for years to come!"
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Adam Fontaine

October 9, 2025

5  out of  5
rating by Adam Fontaine
"Being in the automotive business we call a lot of insurance company's to help clients update their policy's. Grace was extremely helpful and great to work with. I don't often write reviews but she did a beautiful job and deserves recognition"
We responded:
"Thank you, Adam, for your 5-star review! We appreciate you taking the time to recognize Grace's great customer service. "
Profile photo of Kelly Grace

Kelly Grace

October 8, 2025

5  out of  5
rating by Kelly Grace
"I recently had one of the best customer service experiences with Gavin from State Farm...he went well beyond my expectations. He was personable, knowledgable, kind and patient: he explained all of my coverage options in depth, helped me save money on my auto insurance and renter's insurance, and honestly renewed my faith in purchasing over the phone! I recommend him highly; from his descriptions, I would recommend his entire team. Thank you, State Farm, for holding such a stellar model for business."
We responded:
"Thank you, Kelly, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Arden Emerson

October 6, 2025

5  out of  5
rating by Arden Emerson
"Grace was very helpful in getting my insurance switched to State Farm"
We responded:
"Thank you, Arden, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Brent Herry

October 3, 2025

5  out of  5
rating by Brent Herry
"Emily is very Knowledgeable in the insurance business. Very polite and positive. She also very articulate, she made applying for insurance very seamless and stress free."
We responded:
"Thank you, Brent, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Vicky Weber

October 1, 2025

5  out of  5
rating by Vicky Weber
"Tom Bullocks State Farm staff gets things done~promptly and efficiently. I called today to request a COI that I needed asap and Gavin had that processed and sent over to me within minutes. Thanks Gavin!"
We responded:
"Thank you, Vicky, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Roy K

September 24, 2025

5  out of  5
rating by Roy K
"Gavin was very friendly, helpful and responsive. He made the entire process of switching my insurance easy. Highly recommended."
We responded:
"Thank you, Roy, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Madree McBride

September 20, 2025

5  out of  5
rating by Madree McBride
"Gavin is great! Combined insurance with my husband, & was able to bundle our vehicles, homeowners & boat. All while saving us money!"
We responded:
"Thank you Madree for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
Profile photo of Anna R

Anna R

September 17, 2025

5  out of  5
rating by Anna R
"Gavin is very personable, quick with response time, and got me a great deal. Very happy with my experience with him."
We responded:
"Thank you, Anna, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
Profile photo of Chris Graubart

Chris Graubart

September 11, 2025

5  out of  5
rating by Chris Graubart
"Emily was a pleasure to work with!!! First time I switched insurance since in over 16 years and she made the process easy and smooth. Was able to lower my auto premium by 300 bucks and my renters by half!!! Highly recommend! Thanks Emily!"
We responded:
"Thank you, Chris, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
Profile photo of Alex Tindell

Alex Tindell

September 11, 2025

5  out of  5
rating by Alex Tindell
"Emily was extremely helpful in assisting me with getting home and auto insurance set up, ensuring that we got the best coverage and as much discount as possible."
We responded:
"Thank you, Alex, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
Profile photo of Cynthia Galbicsek

Cynthia Galbicsek

September 10, 2025

5  out of  5
rating by Cynthia Galbicsek
"Emily was AWESOME! She covered everything quickly and accurately. She was very personable and knew her stuff. I wish all customer service persons had her personality and professional!"
We responded:
"Thank you, Cynthia, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Kaitlyn Marie Kim

September 5, 2025

5  out of  5
rating by Kaitlyn Marie Kim
"Agent was friendly and answered all of my questions and concerns without bias or judgement."
We responded:
"Thank you, Kaitlyn, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
Profile photo of Kelly Harrigan

Kelly Harrigan

September 5, 2025

5  out of  5
rating by Kelly Harrigan
"All the staff at this agency have been great. They have handled my questions at lightning speed and are courteous and friendly. Nicole is fantastic!"
We responded:
"Thank you, Kelly, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to continuing to work with you for years to come!"
Profile photo of Duncan Love

Duncan Love

September 4, 2025

5  out of  5
rating by Duncan Love
"Excellent"
We responded:
"Thank you, Duncan, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Brian Hotchkiss

August 29, 2025

5  out of  5
rating by Brian Hotchkiss
"Emily was extremely helpful. She explained everything carefully, took the necessary time to complete each step, and made the whole process seem simple."
We responded:
"Thank you, Brian, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
Profile photo of Heather Garcia

Heather Garcia

August 28, 2025

5  out of  5
rating by Heather Garcia
"I worked with Emily, she was amazing! Gave us all of the information we needed, explained everything to us, was extremely fast with her responses, was extremely professional and very easy to work with. The entire process was seamless. Very much appreciated!"
We responded:
"Thank you Heather for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
Profile photo of John Jucha

John Jucha

August 19, 2025

5  out of  5
rating by John Jucha
"“Emily Dudwoire at State Farm has been outstanding. She promptly provided the insurance information I needed after multiple requests to update my policy, and her service was excellent. She’s extremely knowledgeable, always quick to return calls, and a vital part of the office. This level of professionalism and responsiveness is exactly what keeps customers loyal to an insurance company."
We responded:
"Thank you John for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
Profile photo of Clayton R

Clayton R

August 19, 2025

5  out of  5
rating by Clayton R
"They're always kind, caring, and very helpful. Highly recommend"
We responded:
"Thank you Clayton for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
Profile photo of Glen Zivitski

Glen Zivitski

August 15, 2025

5  out of  5
rating by Glen Zivitski
"Very pleasant to work with. Very knowledgeable of what we wanted and needed."
We responded:
"Thank you, Glen, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
Profile photo of Kaisa Czarnecki

Kaisa Czarnecki

August 15, 2025

5  out of  5
rating by Kaisa Czarnecki
"I had such a wonderful experience working with Gavin. He was very friendly, sociable and even cracked a few jokes that made the whole experience even better. To top it all off, he was able to get me a great deal on my auto and home insurance. 10/10 recommend Gavin!"
We responded:
"Thank you, Kaisa, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"