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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Willy Hart

November 14, 2024

5  out of  5
rating by Willy Hart
"Sofia responded very quickly, accurately and professionally. Thank you Sofia!"
We responded:
"Thank you Willy for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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the beastiest cancel

November 11, 2024

5  out of  5
rating by the beastiest cancel
"Zach Reynolds is the most proficient,diligent professional Insurance agent I've ever had the pleasure of doing business with! He make every process trouble free and is EXCELLENT!"
We responded:
"Thank you for your 5 star review and choosing our Ballston Lake, NY team from your insurance needs. We look forward to working with you for years to come!"
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Kermit Salfi

November 11, 2024

5  out of  5
rating by Kermit Salfi
"zak was excellent customer service."
We responded:
"Thank you Kermit for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Joseph Caruso

November 7, 2024

5  out of  5
rating by Joseph Caruso
"Tom and his Team are great to work with, Excellent service, quick to respond to any questions I may have.. Definitely would recommend Tom and his Team.. My Family and I have been very happy!!"
We responded:
"Thank you Joseph for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Kathi Caruso

November 6, 2024

5  out of  5
rating by Kathi Caruso
"We are fortunate to know Tom for over 20 years! His integrity and drive to provide the BEST customer service, while also being relatable to his clients needs, makes him the best agent. You will never regret placing your trust in Tom and his team."
We responded:
"Thank you Kathi for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Dylan Capone

October 30, 2024

5  out of  5
rating by Dylan Capone
"Awesome place, I’ve gotten insurance thru Tom and he’s just amazing a must have for an agent just impeccable experience overall."
We responded:
"Thank you Dylan for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Ronald Minor

October 25, 2024

5  out of  5
rating by Ronald Minor
"I have worked for a dealer for 4 years and Toms agency has always been great to deal with! Today I finished working a deal with a customer shortly before the agency closed and I hate to have to call last minute but under the circumstances I had to. Nicole answered the phone as pleasant as possible and was able to assist with in just a few minutes. Thank you!"
We responded:
"Thank you Ronald for taking the time to give our Ballston Lake, NY team a 5 star reviews! We strive to provide excellent customer service to our customers and anyone who calls in, even if it’s last minute, we get it and are here to help. It was a pleasure working with you! "
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sean zimolka

October 23, 2024

5  out of  5
rating by sean zimolka
"Nicole is amazing. What a pleasure to deal with, and so knowledgeable with her job and my questions. I feel great knowing I can count on her and the agency to provide top notch service and support. Thank you so much Nicole!"
We responded:
"Thank you Sean for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to continuing to work with you for years to come!"
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Sana Siddiqui

October 18, 2024

5  out of  5
rating by Sana Siddiqui
"Sofia was very helpful and prompt with her help!"
We responded:
"Thank you Sana for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Cindy Lugo

October 18, 2024

5  out of  5
rating by Cindy Lugo
"I called them with a claim and Sofia did everything quickly and sufficiently! So pleased with her outstanding service!!"
We responded:
"Thank you Cindy for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. Glad our team could be there for you when it counts. Look forward to continuing to work with you for years to come!"
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mary drake

October 17, 2024

5  out of  5
rating by mary drake
"I was vert pleased with the friendliness and helpful knowledge I was given today. I have never had a bad experience with this office."
We responded:
"Thank you Mary for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to continuing to work with you for years to come!"
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Michelle Martin

October 17, 2024

5  out of  5
rating by Michelle Martin
"Zack Reynolds was very helpful reviewing all my account information and informing me of additional options. State Farm agents are very helpful and reliable. Recommend State Farm for all insurance needs."
We responded:
"Thank you Michelle for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Kaleigh Laughlin

October 17, 2024

5  out of  5
rating by Kaleigh Laughlin
"Tom his crew have been nothing but great! As a younger family starting out they have all been so helpful getting everything in order for us and answering any questions we might have. They are always kind and thorough with all insurance related issues. Not only do they help when you call, they check up on you to make sure everything is running smoothly. I would recommend them to anyone!"
We responded:
"Thank you for your 5 star review and choosing our Ballston Lake State Farm office for your insurance needs. We look forward to working with you for years to come!!"
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amy bath

October 16, 2024

5  out of  5
rating by amy bath
"Nicole was extremely helpful with a slight issue I had on my end. She handled it very professional, and timely. I definitely recommend this office for your insurance needs."
We responded:
"Thank you Amy for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to continuing to work with you for years to come!"
Profile photo of David Kruczlnicki

David Kruczlnicki

October 16, 2024

5  out of  5
rating by David Kruczlnicki
"We just moved our home and auto insurance to State Farm/Tom Bullock Agency. Sarah Stephenson was the agent I worked with and she was incredibly responsive, knowledgeable, and professional. Truly a “case study” in excellent customer service. In addition, the policies Sarah assembled provide more/better coverage at reduced costs for us. Subsequent to this experience, I also worked with Sofia Massari from Tom Bullock's agency to adjust our umbrella policy coverages, and once again, the customer service was outstanding in every way."
We responded:
"Thank you David for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Ray Brubacher

October 15, 2024

5  out of  5
rating by Ray Brubacher
"Nicole was very efficient at getting me exactly the coverage I needed for my auto and renters insurance and saved me almost $100 over Geico. She made the process simple and it was all taken care of in less than a half hour. I highly recommend her service at State Farm"
We responded:
"Thank you Ray for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Grace Moretti

October 9, 2024

5  out of  5
rating by Grace Moretti
"I had a wonderful experience here! Sofia was incredibly helpful, providing above average assistance to all my needs."
We responded:
"Thank you Grace for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Georgiann Leahy

October 2, 2024

5  out of  5
rating by Georgiann Leahy
"Sofia was great to work with in obtaining insurance for our home. She communicated with the lender and got all the paperwork to the lender in a timely matter. Would definitely would recommend!!"
We responded:
"Thank you Georgiann for your 5 star review and choosing our Ballston Lake, NY team for your homeowners insurance. We look forward to working with you for years to come!"
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Joe Cassia

September 30, 2024

5  out of  5
rating by Joe Cassia
"Been with Tom's agency too many years to count. I have my homeowners, auto and life insurance all through Tom...Pet Insurance is next! Very personable and always responds promptly."
We responded:
"Thank you Joe for your 5 star review and choosing our Ballston Lake, NY team for your homeowners, auto and life insurance needs. We look forward to insuring your pet soon and continuing to work with you for years to come!"
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Michael Stahl

September 30, 2024

5  out of  5
rating by Michael Stahl
"Extremely easy to work with and always looking out for my best interests. Everytime I call I receive thoughtful responses and they are always very patient with my questions and ensure I have all the information I need to make informed decisions. Highly recommend!"
We responded:
"Thank you Michael for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Anita Martin

September 26, 2024

5  out of  5
rating by Anita Martin
"Sofia was great. She worked with me and was available when I needed her to be. Great experience!!"
We responded:
"Thank you Anita for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Emmanuel Joseph

September 24, 2024

5  out of  5
rating by Emmanuel Joseph
"Zach is timeless, knowledgeable, engaging and personable."
We responded:
"Thank you Emmanuel for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
Profile photo of Nikole MacNary

Nikole MacNary

September 23, 2024

5  out of  5
rating by Nikole MacNary
"I have had a policy with this firm for several years now and Tom Bullock and his team have ALWAYS been a huge help!"
We responded:
"Thank you Nikole for your 5 star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Craig Ferreira

September 19, 2024

5  out of  5
rating by Craig Ferreira
"Zack was quick and easy to work with. Answered all of my questions thoroughly. Happy to be doing business."
We responded:
"Thank you, Craig, for your 5-star review and choosing our Ballston Lake, NY team for your insurance needs. We look forward to working with you for years to come!"
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Lisa Dymond

September 19, 2024

5  out of  5
rating by Lisa Dymond
"Excellent customer service!"
We responded:
"Thank you Lisa for your 5 star review and choosing our Ballston Lake team for your insurance needs. We look forward to working with you for years to come!"